Title: Project Manger

Level: Early Career

Location: Remote

Type: Hourly Contract

• Project Planning & Logistics: Understanding the project, establishing the timeline, setting up storage and communications, coordinating through meetings, presentations, and reports

• Supplier Management: Ensuring compliance, quality, and timeliness of deliverables from external partners while nurturing the relationship

• Team Management: Ensuring efficient project execution by monitoring and supporting the efforts of the team, providing feedback, may delegate some logistical tasks to Project Assistant, and facilitating decisions through effective communications

• Communication and Reporting: Communication with internal and external stakeholders to keep everyone informed about the project's progress through emails, meetings, and project chat communication, preparing and sending project status reports

• Maintain Project Documents: Maintain Project Documents and Information: Organize, keep information up to date, manage security and access

• Research Team Support: Providing technical and operational support to our Researchers, especially during interviews 

• Monitoring and Control: Monitoring the project's progress with the team to ensure it is on track and on budget, and escalating concerns to the appropriate stakeholders

• Risk Management: Identifying, analyzing, and mitigating risks that may affect the project, implementing contingency plans when necessary

• Data Governance: Creating, sending, and saving consent forms, storing project information and files (audio, video, transcriptions, etc.), ensuring compliance with data policies, including providing notice to clients

• Client Relations: Primary contact for Client for logistics and planning, running client meetings

• Training: Takes direction from and regularly report to the Senior Project Manager, willingness and ability to follow guidelines and policies

• Empathetic and have respect for people of all backgrounds, deep interest in other languages and cultures

• Love learning new things, pick up new software quickly, and find delight in keeping yourself and others organized in a modest, calm manner

• Openness to feedback and trying new approaches

• Are quick to respond to clients and partners and always do so thoughtfully and with respect.

• If you see something, you say something

• You aren’t afraid to ask for help

• Do what you say you’re going to do: You’re reliable, responsible, and ready to help the team meet all project deadlines with pride in your attention to detail

• Are comfortable working remotely with flexible working hours and non-standard meeting times when required

• Are a collaborative team player with a positive attitude

• Want to cultivate good-will and camaraderie among those you work with

• 1-2 years of experience managing projects or mostly unsupervised leading projects

• User Experience Research or interest in UXR

• Knowledgeable in: Microsoft Office Suite & Google Workplace Suite

• 1+ years of professional experience in environments where multiple stakeholders and complex project details were par for the course

• Excellent planning and organization skills with attention to detail – you can keep important information top of mind and plan your time and others effectively and efficiently

• Discernibility – Ability to observe and draw accurate conclusions. To decipher what is important and the relevant actions to take that are suited to a particular situation

• Proven ability to work dynamically – you adapt quickly, problem-solve and implement actionable steps

• Excellent communication – Ability to work well both in a Team and on your own, articulate clearly, succinctly, and professionally

• Troubleshooting and Creative Problem Solving

• Competent with variety of Online Tools and Quick to learn new ones: Excel, Gmail, Box, SharePoint, Teams, Google Drive, Dovetail